Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From the Website:
Powerful computer surveillance which can be used in the home, school or office to monitor and record every detail of PC and Internet activity. The program contains several integrated tools which work together at the same time to record all programs used, keystrokes typed, web sites visited, and a screenshot logger which can take hundreds of snapshots every hour.