Also called "Chat Programs". These applications are installed on a PC by a user, and allow immediate "chats" between other users of the program. Some of these programs also allow audio or video conferencing as well as the ability to execute file transfers.
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This enterprise IM has several functions for businesses such as alerts that can be set up and private channels that can be created. You can also connect to the AOL, Yahoo and MSN IM clients. This company was purchased by Microsoft.
