Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their website:
"Computer Spy is a remote access keystroke recorder. Once installed on the host computer (the computer you wish to monitor) Computer Spy begins to record every keystroke made. Computer Spy then discreetly and securely uploads the information it has collected, on a schedule you set, to a remote, encrypted and password-protected database that only you have access to. The database can be accessd from any computer connected to the web through the Computer Spy Network - 24 hours a day / 7days a week."