Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their website:
"Golden Eye is a powerful spy software designed to monitor and spy all the activity on your computer. With Golden Eye you can easily know how your PC is being used or what is being done on your PC.
Golden Eye works like a surveillance camera pointed to your computer screen, monitoring and recording anything anybody doing on your computer, and storing this in a secure folder for your later review. The reports of Golden Eye can be Interactive and Html form."