Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their website:
"Realtime-Spy is the latest in high-tech surveillance and spy software that allows you to remotely install the monitoring system and access the activity logs from anywhere at any time via your own personal Realtime-Spy Webspace! No remembering long IP addresses or directly connecting to the remote PC - all you have to do is point your browser to your personal webspace address to view logs from any machines you deploy Realtime-Spy on!"