Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their website:
Now records AOL 4.0-9.0 Optimized Security Edition, Yahoo, web sites, keystrokes, and window captions! Are you worried about what your spouse or children are doing on the Internet? Do they hide windows when you look over their shoulder? If you want to know exactly what they're typing and where they're going, this program is for you. The Online Recorder secretly runs under windows when your computer starts up and extracts text from Internet applications. It also records every keystroke on your computer without slowing it down or changing it's performance. Complete satisfaction is guaranteed.