Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
From their website:
"Activity Keylogger records all keystrokes typed, chat conversations, screen, websites visited, system clipboard and more.
During monitoring sessions Activity Keylogger can be customized to be completely invisible and cannot be seen in the taskbar, task manager and system tray.
Activity Keylogger exports log reports to HTML files and emails to you automatically, so you can conveniently read the reports in a browser such as Internet Explorer."