Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their web-site:
"Fingerprints is a simple solution for parents and employers who need to enforce a computer usage policy. After a single-click install, it will invisibly record all keystrokes, effectively revealing web sites visited, e-mail messages sent, chat conversations, and even passwords."