Programs designed to monitor user activity. They may be used with or without consent. Because it is sold commercially, many anti-virus vendors do not detect them. The most common form of a commercial monitoring tool comes in the form of a keystroke logger, which intercepts keystrokes from the keyboard and records them in a log. This can then be sent to whoever installed the software, or keylogger, onto the machine. Some Commercial Monitoring Software may take screenshots or video and send the information to an outbound connection.
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From their website:
"Any@Web is a powerful software specifically designed to monitor, record and restrict Internet activities in the network. It records any web pages viewed, files uploaded & downloaded and emails sent and received through any computers in the network. It can also restrict internet access of specified computers based on the rules set by user to prevent leakage of sensitive data or abuse of Internet access."